Making it easier for users to seamlessly access their products and services.
Launch social sign in as an alternative way to create or sign into your account. Explore future iterations of sign in and account creation that increase usage and understanding of their account.
Impact: Increased account creation by 5%
Tools: Adobe XD
Worked with a team of 2 other designers and several product managers, completed July 2017.
connecting THE clouds
Providing multi-cloud solution enterprise clients with a seamless experience.
Identify cross-cloud enterprise opportunities by creating client case studies. Propose concepts that Creative Cloud, Document Cloud and Experience Cloud teams can incorporate into product roadmaps and increase value for our multi-cloud solution customers.
Impact: Generated and validated 5 key concepts for product roadmap
Tools: iPad Pro & Pencil, Paper 53, Keynote
Completed in Dec 2017. Worked alongside one other designer.
Supporting the customer
Providing customers with a new way to contact Adobe.
Redefine how customers interact with Adobe by shifting current chat experiences to a modernized approach that aligns with customer behaviors, reduces friction, and increases customer satisfaction.
Impact: Launched new end to end customer experience and improved agent experience
Tools: Adobe Xd, Realtimeboard, Bluejeans, Keynote
Completed in October 2018. Worked alongside two other designers.
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