adobe_logo_1.png
 
 

signing in

Making it easier for users to seamlessly access their products and services.  

 
 
 
 

THE TASK

Launch social sign in as an alternative way to create or sign into your account. Explore future iterations of sign in and account creation that increase usage and understanding of their account.

Impact: Increased account creation by 5% 

Tools: Adobe XD 

Worked with a team of 2 other designers and several product managers, completed July 2017.

 

MY ROLE

UI Design
User Research
Content Strategy
Usability Testing

 
 

 
 

connecting THE clouds

Providing multi-cloud solution enterprise clients with a seamless experience. 

 
 
 
 

THE TASK

Identify cross-cloud enterprise opportunities by creating client case studies. Propose concepts that Creative Cloud, Document Cloud and Experience Cloud teams can incorporate into product roadmaps and increase value for our multi-cloud solution customers.

Impact: Generated and validated 5 key concepts for product roadmap

Tools:  iPad Pro & Pencil, Paper 53, Keynote

Completed in Dec 2017. Worked alongside one other designer.

 

MY ROLE

User Research
Strategy
 

 
 

 
 
 

Supporting the customer

Providing customers with a new way to contact Adobe. 

 
 
 
 

THE TASK

Redefine how customers interact with Adobe by shifting current chat experiences to a modernized approach that aligns with customer behaviors, reduces friction, and increases customer satisfaction.

Impact: Launched new end to end customer experience and improved agent experience

Tools:  Adobe Xd, Realtimeboard, Bluejeans, Keynote

Completed in October 2018. Worked alongside two other designers.

 
 

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